DM Road

Return, Refund, and Terms & Conditions

Return Policy

Overview

At DMroad.shop, we aim to provide high-quality digital products that meet your needs. Due to the nature of digital goods, all sales are final. However, we understand that issues can arise, and we are here to help resolve any problems you encounter.

Return Eligibility

Since our products are digital and instantly accessible, we do not offer returns or exchanges once a purchase is completed. Please ensure that you review your order carefully before confirming your purchase.

Exceptions

We will make exceptions to our return policy in the following cases:

  1. Technical Issues: If you experience technical difficulties that prevent you from accessing your digital purchase, please contact us at admin@dmroad.shop. We will work with you to resolve the issue and ensure you can access the product.
  2. Incorrect Product: If you receive a different product than what you ordered, please reach out to us within 7 days of your purchase at admin@dmroad.shop with your order number and details about the incorrect product. We will provide you with the correct item or a full refund.

Refunds

Refunds are only provided under the exceptions listed above. If your refund request is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Non-Refundable Situations

  • Change of mind after purchase.
  • Inability to use the product due to lack of required software or hardware.
  • Purchases made by mistake or without authorization.

Terms & Conditions
Introduction

These Terms and Conditions govern your use of our website and the purchase of digital products from dmroad.shop. By accessing or using our website, you agree to be bound by these terms.

Digital Product Purchases

By purchasing a digital product from our store, you agree that all sales are final and non-refundable, except in cases where technical issues or incorrect products are involved as outlined in our Return & Refund Policy.

Usage Rights

Upon purchase, you are granted a non-exclusive, non-transferable license to download and use the digital product for personal or business use. Redistribution or resale of our products is strictly prohibited.

Intellectual Property

All digital products and content available on our website are the intellectual property of dmroad.shop and are protected by copyright laws. Unauthorized use of our products or content is prohibited.

Limitation of Liability

dmroad.shop shall not be liable for any damages arising from the use or inability to use our digital products. Our liability is limited to the amount paid for the product.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes acceptance of the revised terms.

Contact Information

For any questions or concerns regarding our Terms and Conditions, please contact us at:

Contact Us

If you have any questions about our return policy or need assistance with your purchase, please contact us:

We are committed to ensuring your satisfaction and will do our best to address any concerns you may have.